Managed vs Unmanaged daas provider options
Managed vs Unmanaged Desktop as a Service (DaaS) Providers: A Comprehensive Guide
Desktop as a Service (DaaS) is a cloud-based service that provides remote access to virtual desktop infrastructure (VDI) over the internet. The main objective of DaaS is to simplify desktop management and allow users to access their desktop from anywhere, on any device, with an internet connection. However, DaaS providers offer different levels of management and support, which can be confusing for organizations when choosing a DaaS solution. This article aims to provide a comprehensive guide to the two main types of DaaS providers: Managed and Unmanaged.
Managed DaaS Providers
Managed DaaS providers offer a fully managed and supported service, which means that they take care of the entire desktop infrastructure and provide technical support to users. The provider is responsible for managing and maintaining the hardware, software, and network infrastructure, as well as providing technical support, upgrades, and patches.
Advantages of Managed DaaS Providers:
Simplified Desktop Management: With managed DaaS, organizations do not need to invest in hardware, software, and network infrastructure. This eliminates the need for in-house IT staff to manage and maintain the desktop infrastructure.
Reduced Costs: Managed DaaS eliminates the need for organizations to invest in expensive hardware and software, reducing the overall cost of desktop management.
Scalability: Managed DaaS providers can quickly scale up or down the number of desktops as per the organization’s requirements, making it an ideal solution for organizations with changing needs.
Technical Support: Managed DaaS providers offer 24/7 technical support, which means that organizations can receive assistance with any technical issues that arise.
Security: Managed DaaS providers are responsible for securing the desktop infrastructure and ensuring that data is protected. This includes regular security updates and patches, as well as protection against data breaches and cyber-attacks.
Disadvantages of Managed DaaS Providers:
Dependence on the Provider: Organizations that opt for managed DaaS are dependent on the provider for all aspects of desktop management, which can lead to a loss of control over the desktop infrastructure.
Limited Customization: Managed DaaS providers typically offer a standard set of services and configurations, which may not meet the specific requirements of some organizations.
Increased Cost: Although managed DaaS can reduce the overall cost of desktop management, the cost of the service can be higher than other desktop solutions.
Unmanaged DaaS Providers
Unmanaged DaaS providers offer a self-service model, which means that organizations are responsible for managing and maintaining their own desktop infrastructure. The provider is responsible for providing the hardware, software, and network infrastructure, but does not provide technical support or upgrades.
Advantages of Unmanaged DaaS Providers:
Flexibility: Unmanaged DaaS provides organizations with greater flexibility as they can customize their desktop infrastructure as per their specific requirements.
Reduced Cost: Unmanaged DaaS is typically more cost-effective than managed DaaS, as organizations are not paying for technical support and upgrades.
Control: Organizations have complete control over their desktop infrastructure, which means that they can manage it according to their own policies and procedures.
Disadvantages of Unmanaged DaaS Providers:
Responsibility for Management and Maintenance: Organizations are responsible for managing and maintaining their desktop infrastructure, which can be time-consuming and require
If you’re thinking about using a DaaS provider, you should first decide if you want a managed or unmanaged service. Both have their pros and cons, so it really depends on your needs and preferences. A managed DaaS provider will be more expensive but will take care of everything for you. An unmanaged DaaS provider is cheaper but requires more work on your part. Whichever option you choose, make sure to do your research and pick a reputable provider.